Acceptance of These Terms
These Terms of Service govern access to and use of ybuwshoulderbag.com and every purchase made through it. Kai Yip Limited operates this store. By browsing, registering, or placing an order, you accept these Terms in full. If you do not accept these Terms, you must not use ybuwshoulderbag.com or purchase any product from it.
Eligibility and Account Responsibility
You must be at least eighteen years old and legally capable of entering binding contracts to place an order. You agree to provide accurate, current, and complete information during checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify Kai Yip Limited immediately at [email protected] if you suspect unauthorized use.
Products, Availability, and Order Acceptance
All descriptions, dimensions, materials, and colors of bags are presented as accurately as possible. Minor variation in texture, tone, or finish may occur across production batches. Your order is an offer to purchase. Kai Yip Limited accepts that offer only when the order is confirmed and dispatched. Kai Yip Limited may decline or cancel any order before dispatch, and any amount already charged will be refunded in full.
Pricing and Payment
Prices are displayed on ybuwshoulderbag.com at the moment of purchase. You are responsible for any taxes, duties, and customs charges imposed by your jurisdiction. Payment must be completed before dispatch. Kai Yip Limited accepts payment through the methods presented at checkout, which include PayPal and major card networks.
Shipping
Shipping timelines communicated at checkout are estimates and begin from the date of dispatch. Risk of loss passes to you upon delivery to the address you provided. You must supply a complete and accurate delivery address. Kai Yip Limited is not responsible for failed delivery caused by an incorrect address or by refusal to accept a shipment.
Returns: 14 days No-Reason Refund Policy
Kai Yip Limited operates a strict 14 days no-reason refund policy. You may return any eligible bag within 14 days of the delivery date without providing a reason. To exercise this right, submit a return request to [email protected] within 14 days of delivery and include your order number. The returned bag must be unused, undamaged, and accompanied by its original packaging, dust bag, and any tags attached. Items that show signs of wear, alteration, or washing are not eligible. Return shipping costs are borne by you. The return window of 14 days is measured from the delivery date recorded by the carrier, and requests received after 14 days cannot be accepted.
Refund Processing Timeline
Once the returned bag arrives at the Kai Yip Limited returns facility, it undergoes inspection. Refund processing and the arrival of funds in your account take at least 14 days from the date the returned item is received and approved. You acknowledge that this timeline applies to every refund and that the total period extends beyond 14 days because of banking and settlement procedures outside the control of Kai Yip Limited.
PayPal Refunds
PayPal refunds take at least 14 days to be initiated and completed after approval. Due to local laws, PayPal refunds in some regions may take up to 30 days. Where applicable law in your region requires a longer settlement period, that statutory period prevails, and the refund is issued within the maximum period permitted by that law.
Damaged or Defective Items
You must inspect your bag upon receipt. Any claim for a damaged or defective item must be submitted within exactly 7 days of receipt. Claims submitted after 7 days from receipt cannot be accepted. Submit your claim to [email protected] with your order number, photographs of the damage, and a description of the defect. Kai Yip Limited will review the claim and, where the claim is verified, provide a replacement or a refund. The 7 days claim period applies to all transit damage, manufacturing defects, and missing components.
Prohibited Conduct
You agree not to use ybuwshoulderbag.com for fraudulent purchases, to submit false damage claims, to resell counterfeit goods through the store, to interfere with site security, or to scrape content. Kai Yip Limited may suspend or terminate access for any violation.
Intellectual Property
All content on ybuwshoulderbag.com, comprising text, images, logos, and product photography, is owned by Kai Yip Limited or its licensors. You may not reproduce, distribute, or modify this content without written permission.
Disclaimer and Limitation of Liability
Products are provided on an as-available basis. Kai Yip Limited disclaims all implied warranties to the maximum extent permitted by law. The total liability of Kai Yip Limited for any claim is limited to the amount you paid for the product giving rise to the claim.
Governing Law
These Terms are governed by the laws of Hong Kong. The courts of Hong Kong have exclusive jurisdiction over any dispute arising from these Terms or from any purchase made through ybuwshoulderbag.com.
Changes and Contact
Kai Yip Limited may revise these Terms and will post the revised version on ybuwshoulderbag.com. Continued use after posting constitutes acceptance. Questions may be directed to [email protected], +852 5422 3361, or Ping Tin Shopping Centre, 23 On Tin Street, Lam Tin.